About Our Company

The essential concierge and information partner for hotels and their guests.

Why Guest Services Worldwide?

We are a global marketing company that has specialised in the international luxury hotel and leisure industry for over 25 years.

We work with over 1,000 independent luxury hotels and renowned brands including The Ritz Carlton, Trump International, Four Seasons & Shangri La, and have built a network of over 10,000 sponsors.

Our purpose is to be a trusted concierge partner, developing tools to give guests the essential local information they need to enjoy a great stay while building local commercial relationships between host hotels and sponsors.

We are a proven extension of a hotel’s concierge services, providing guests with essential details of hotel services and facilities, as well as recommendations for local businesses and attractions.

Have You Seen Our Bespoke Hotel Apps?

Our App's allows users to have the option of making hotel reservations, ‘exploring’ the hotel and discovering information on concierge services whilst accessing exclusive local travel information. Available on Android and Apple platforms, the App can be provided to guests prior to their arrival allowing them to plan ahead and achieve the absolute maximum from their stay.